Student and Family Enrichment FAQ’s

Are all the Family Day trainings the same?

No. We currently present a rotation of seven different trainings. Training topics will be scheduled and announced prior to Family Day each month.

What if we can’t take our student on a pass on the date scheduled for Family Day?

If you are able to attend the training session in the morning, but cannot take your student out for his or her pass in the afternoon, you are welcome to stay for the training and earn a “credit” for a pass on a future date. However, passes can be taken no less than 28 days apart.
If you cannot attend the Family Day training or take your student on his or her pass on the scheduled Family Day, please contact your student’s counselor to arrange for a make-up training and pass.

The Training Center is a long distance from where we live, how can we take our pass if we live too far away to attend the Family Day training?

Our Induction Centers also participate in Family Day and host a live-stream of our trainings at their locations (Philadelphia, PA; Pittsburgh, PA; Sandhills, NC; Buffalo, NY and Syracuse NY). If you can make it to one of these locations for the training, you can earn credit there and take your pass at the Training Center on a later date. If you’re still having difficulty reaching a center to view the training, contact your student’s counselor to make other arrangements.

How do I RSVP for family day?

Please call or email a representative from the SAFE department to let us know you’re planning on attending. Your student must also contact his or her counselor to apply for a pass.

What are the accommodations like for children?

At this time there is no childcare provided during the training. However, we provide areas for children to retreat with a guardian if they become restless. We recommend that parents use discretion when bringing children to the trainings as some of them feature drug and alcohol-related content that may not be appropriate for young children.

My student has graduated or is about to graduate, can I still attend Family Day?

Yes. We encourage you to continue attending Family Day for as long as you are able. While some of our training material will repeat, we hope that you will still find value in the fellowship you’ll find here with other Teen Challenge families. It is also our desire to continue to serve you as a staff, offer you support and answer any questions you may have moving forward. If you plan on attending as an Alumni Family, please remember to RSVP to the SAFE department and let us know if you would like to continue receiving invitations each month.

For additional questions, please contact Amber at 717-933-4181 Ext. 1146

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